Thank you for shopping at LovelyNails.pk. We strive to provide high-quality nail products and customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward return and refund policy outlined below:
1.1. Eligibility: You may be eligible for a return if you meet the following conditions:
1.2. Non-eligible Items: The following items are not eligible for return:
1.3. Return Process:
1.4. Inspection and Refund:
2.1. We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.
3.1. If you receive a damaged or defective item, please contact our customer support team within [insert number] days of delivery. 3.2. Provide your order details and clear photos or a description of the damage or defect. 3.3. We will assess the situation and provide further instructions on returning the item or issuing a replacement or refund, as appropriate.
4.1. If you need to cancel an order, please contact our customer support team as soon as possible. 4.2. We will do our best to accommodate your request if the order has not already been shipped. Once shipped, the standard return process applies.
If you have any questions or need further assistance regarding our return and refund policy, please contact our customer support team at:
LovelyNails.pk Email: support@lovelynails.pk Phone: [0335-8002228]
Please allow us reasonable time to respond to your inquiries and requests.
We reserve the right to modify or update this Return & Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.
Note: This Return & Refund Policy is provided as general information. Please review the specific terms and conditions applicable to your purchase during the checkout process.